Privacy Policy

At Ovira Naturally, we respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how we collect, use, store and protect information when you visit or make a purchase through our website.

Information We Collect

When you use our website, we may collect information such as:

Name
Billing and shipping address
Email address
Phone number
Order and transaction details
Account information, if you create an account
Information you provide when contacting customer support
Website usage and technical information

How We Use Your Information

We may use the information collected to:

Process and deliver your orders
Confirm and communicate order details
Provide customer support
Process returns, refunds and cancellations
Improve our website, products and services
Send service-related communications
Send promotional communications where permitted and where you have opted in
Prevent fraud, misuse and unauthorized activity
Comply with applicable legal and regulatory requirements

Payment Information

Payments may be processed through third-party payment service providers.

Ovira Naturally does not intend to store complete payment card, banking or other sensitive payment credentials on its own servers unless specifically stated otherwise.

Payment information is handled according to the policies and security practices of the applicable payment service provider.

Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and improve the shopping experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Services

We may use third-party services for functions such as payment processing, website analytics, shipping, communication, marketing and other operational requirements.

Such third parties may process information according to their own privacy policies.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary for fulfilling orders, providing services, maintaining business records, resolving disputes, complying with legal obligations and other legitimate business purposes.

Your Choices

You may contact us regarding your personal information or to request correction of inaccurate information, subject to applicable legal and operational requirements.

You may also opt out of promotional communications where applicable.